Final deadline: October 31, 2026 — after this, unclaimed rights are permanently discharged and funds go to other creditors

Mt. Gox claim stuck?
I can help.

Billions in Bitcoin are still unclaimed. If you had funds on Mt. Gox, you likely have money waiting — but the system won't make it easy.

84.73 BTC
In active recovery
15%
My fee
$0
Upfront cost

Nothing to lose

How your funds are protected

You might wonder: if someone has access to my claim, what stops them from redirecting the money? The short answer: the system itself.

I help you navigate the system — I don't control it. The trustee's process is designed so that no third party can redirect your funds, including me.

I'd been stuck for months — address change kept failing, support didn't respond, and the deadline was getting closer. He figured out the issue in two days and walked me through every step.

— J.B., European creditor, 2026
Christofer Thorén

Who I am

My name is Christofer Thorén. A friend of mine had a Mt. Gox claim worth a significant amount — but couldn't get past the locked forms, address changes, and unresponsive support. I spent weeks figuring out the system and got it done.

Now I'm offering the same help to other creditors who are stuck. I'm based in Palma, Spain, with a background in law, finance, and business administration. I'm not a law firm and I don't provide legal advice — I'm someone who knows how to navigate this particular system because I've already done it.

Free claim assessment

Send me whatever you have — even just an old email address. I'll check if you have a valid claim and estimate its value.

I respond within 24 hours. Your information is kept strictly confidential.

Do you have a claim?

You might have money waiting without knowing it

When Mt. Gox collapsed in 2014, the trustee automatically filed claims for many users — even those who never took action. These are labeled Z1- or Z2- followed by a number. If you ever had an account on Mt. Gox, there's a good chance a claim exists in your name.

Bitcoin was worth around $450 when Mt. Gox went down. Today it's worth over $87,000. The trustee held onto the Bitcoin instead of selling, which means even a small balance from 2014 could be worth a significant amount today.

Not sure? Send me your old email address or username — I'll check for you. It takes five minutes and costs nothing.

The deadline

October 31, 2026 — then it's over

The Tokyo District Court has extended the repayment deadline three times. The current deadline — October 31, 2026 — is widely expected to be the last. After that date, unclaimed creditors' rights are permanently discharged.

If you haven't completed bank registration, identity verification, and repayment method selection before the deadline, your claim may be forfeited. The process takes weeks, not days — and the trustee's support team is slow. Starting now is not early, it's barely on time.

Common problems

Can't log in? You're not alone.

The Mt. Gox claims portal (claims.mtgox.com) was built for a legal process, not for usability. Creditors regularly run into issues that block their repayment — sometimes for months.

I've dealt with all of these. I know the workarounds, the right contact channels, and what the error messages actually mean.

Process

How it works

1

Free assessment

Send me whatever you remember — creditor number, old email, username. I check your claim and estimate its value.

2

I handle the process — you stay in control

I navigate the system and deal with support on your behalf. Some steps need your direct participation — ID verification, signing documents. I tell you exactly what and when.

3

You get paid

Trustee pays you directly. I invoice 15% after your money arrives. Can't resolve it? You owe nothing.

Pricing

I get paid when you get paid

No upfront costs. No hourly billing. No retainers.

GoxClaim
15%
of what you receive
On a $250k claimYou keep $212,500
Law firms
50–75%
+ upfront retainer
On a $250k claimYou keep $62k–$125k
FAQ

Common questions

I don't know my creditor number
That's fine. Send me whatever you remember — old email, username, approximate dates. I can work with that.
I never filed a claim. Is it too late?
Many claims were filed automatically by the trustee (Z1-/Z2- numbers). You may have a valid claim without knowing it.
My claim was rejected
Rejected creditors have been given second chances. I assess every case individually.
How do I know I can trust you?
The trustee pays you directly — I never handle your funds. I invoice 15% after your money has arrived. I walk you through everything before you commit to anything.
What do you need from me?
Your email and whatever identifying info you have. For the actual recovery: identity documents and authorization forms. I guide you through each step.
What happens if the deadline passes?
Under the rehabilitation plan, unclaimed creditors' rights are permanently discharged after the deadline. The unclaimed funds are redistributed to creditors who completed the process. There have been three extensions — a fourth is not expected.
How much is my claim worth?
It depends on your original balance. The trustee is distributing approximately 21% of approved BTC claims at current market prices. For example, a claim of 10 BTC results in roughly 2.1 BTC — worth over $180,000 at today's prices. I estimate your specific claim value as part of the free assessment.
Can I still file if I never registered?
Many users were automatically registered by the trustee (Z1-/Z2- creditor numbers). Even if you never took action, you may already have an approved claim. I can check this for you.
What if I changed my email or address since 2014?
This is one of the most common issues. The portal requires your current information to match, and updating it involves a specific process through the trustee. I handle these changes regularly.
How long does the process take?
It varies. Simple cases where the claim is approved and just needs bank registration can move in weeks. More complex situations — address changes, identity verification issues, repayment method disputes — can take longer. I give you a realistic timeline after the initial assessment.
Do you handle claims from any country?
Yes. Mt. Gox had users worldwide and the rehabilitation plan covers all approved creditors regardless of location. I've worked with creditors across Europe and am familiar with the cross-border requirements.
What stops you from redirecting my funds?
The trustee's system itself. Funds are only sent to a bank account matching the verified identity on the claim — I can't register a different name. Identity verification requires your passport or ID, which only you can provide. The trustee pays you directly, and you have full portal access at all times. I navigate the process for you, but I never control it.
Get free assessment